Remastone guarantee delivery within 3-4 working days for our block and capping range. Depending on stock levels we endeavour to deliver the same promise on our paving range, however, this is not always possible due to stock levels and delivery timeframes (*Conditions apply).
Our orders are dispatched Mondays to Fridays between 7:00am to 4:00pm ( excluding public holidays ). As we contract out our deliveries we are unable to specify a timeframe as logistics are unpredictable. You will receive an SMS to notify you when your order has left our premises. All our products are delivered on pallets and for drivers safety, all orders STRICTLY END ON THE VERGE and time of day cannot be requested or advised.
We also provide quotations for transport to certain country areas, ask our staff who will confirm if we can quote for your location.
In these Terms and Conditions “we” and “us” Remacity Pty Ltd trading as Remastone and “you” means you the customer. These Terms and Conditions together with your Order constitute the entire Contract between us and you for the supply of Products. The Contract cannot be varied unless we agree to vary it in writing or by email; Placing your order:
• We sell and ship Products only within the state of Western Australia. We will not make deliveries outside of the State of Western Australia unless you the customer contact us for the terms and conditions relating to the other States of Australia
• By placing your order, you are making an offer to us to purchase the products you have selected based on these terms and conditions
• Once we receive your order, we will notify you that your order is being processed by sending you an order confirmation and a tax invoice after internal validation procedures carried by us.
• Remastone and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
• If we cannot process or fulfil your order for one reason or another, we will contact you by email or phone to notify you .
• All prices are in Australian Dollars and are GST Inclusive
• For payment, we currently accept: Cash, Visa, Amex, MasterCard and Direct debit
• Payment processing will not begin until we receive all the information we need.
• Orders placed on a weekend or a Public holiday will not begin payment processing until the next business day.
• Business days are Monday through Friday excluding public holidays and another closing time advertised on our website.
• We reserve the right to change prices for Products displayed at our E-commerce at any time before you place an Order and without any notification.
• We reserve the right to decline transactions subject to technical error.
• Unit price of products shown excludes shipping costs.
• Shipping costs and Handling fees are shown separately